Your satisfaction is important to us. If you’re not fully happy with your purchase, we offer a simple return and refund process under the guidelines below.

1. Eligibility for Returns

To be eligible for a return, the product must meet the following conditions:

• Return is requested within 7 calendar days from the date of delivery.
• Product must be in its original condition, unused, unwashed, and with original packaging and tags intact.
• Return reason must be valid (e.g., damaged item, wrong product received, defective product, etc.)

Note: For hygiene reasons, certain personal-use gadgets (e.g., earplugs, personal massagers, or grooming tools) may not be returnable, unless received damaged or defective.

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Email us at [email protected] with:
   • Your order number
   • Product details
   • Reason for return
   • Photos of the product (if applicable)
2. Our support team will review your request and respond within 24–48 hours.
3. If approved, we will arrange a pickup or guide you on how to return the product.

3. Return Pickup & Inspection

• For approved returns, we may arrange a reverse pickup.
• Once we receive the product, our team will inspect it for eligibility.
• If the return is valid, we will proceed with your refund or replacement.

4. Refund Methods

We offer refunds through the following methods:

a) Cash Refund

• A cash refund will be handed over at the time of return pickup (if arranged) or sent via cash-on-delivery personnel during a scheduled visit.

b) Product Replacement

• You can opt for a replacement product of the same or similar item (depending on availability).

Important: We do not offer any refunds via digital wallets, bank transfers, or UPI. All refunds are done in cash or product exchange only.

5. Non-Returnable/Non-Refundable Situations

Returns or refunds may be rejected in the following cases:

• Return initiated after 7 days of delivery
• Product is damaged due to misuse or not in original condition
• Missing original packaging, accessories, or tags
• Custom or clearance sale items

6. Customer Responsibility

• In case of return due to customer preference (e.g., changed mind), the customer may bear the return shipping cost.
• For returns due to incorrect or damaged delivery by us, all return shipping costs will be covered by Travel Gadgets.

Contact Us

If you have any questions or need assistance, feel free to contact our support team:

📧 Email: [email protected]